Privacy Policy

Last updated: March 3, 2026

1. Introduction

NexusWired ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI visual generation platform.

2. Information We Collect

Account Information

When you create an account, we collect:

  • Name
  • Email address
  • Password (encrypted)

Creative Data

When you use the Service, you may provide:

  • Visual prompts and render parameters
  • Uploaded reference signals and assets
  • Project names and organization
  • Brand preferences and style settings
  • Ad creative specifications

Usage Data

We automatically collect:

  • Device information (browser type, operating system)
  • Log data (access times, pages viewed)
  • Feature usage patterns

Payment Information

Payment processing is handled by Stripe. We do not store your credit card details. Stripe's privacy policy applies to payment transactions.

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Generate AI visuals and ad creatives based on your prompts and signals
  • Send important account notifications
  • Process payments and manage Pulses
  • Improve our Service and develop new features
  • Respond to your support requests

4. AI Processing

Your prompts and creative data are processed by AI systems to generate visuals and ad creatives. This processing:

  • Occurs only when you request a render
  • Uses your inputs to produce your requested visuals
  • Does not share your personal data with other users
  • May use third-party AI providers (data is transmitted securely)

5. Data Sharing

We do not sell your personal data. We may share data with:

  • Service Providers: Third parties that help us operate the Service (hosting, AI processing, payments)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement security measures including:

  • Encryption of data in transit (HTTPS)
  • Encryption of sensitive data at rest
  • Secure password hashing
  • Regular security audits
  • Access controls for personnel

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your data for as long as your account is active. You can request deletion of your account and associated data at any time. Some data may be retained for legal or business purposes (e.g., transaction records).

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Object to certain processing
  • Withdraw consent

To exercise these rights, contact us at [email protected].

9. Cookies

We use essential cookies for:

  • Authentication (keeping you logged in)
  • Security (preventing fraud)
  • Preferences (remembering your settings)

We do not use advertising or tracking cookies.

10. Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us.

11. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

13. Contact Us

For questions about this Privacy Policy or our data practices, contact us at [email protected].